Monday 18 May 2015

Delonghi Magnifica Coffee Machine Test mode, etc.

My EAM3200S goes wrong infrequently - and every time it does I have to re-scour the web for these details.   (It might have been easier to find them each time if they weren't from a German site in German.)

Test modes and reset combinations are in the below, which comes from http://www.kaffee-welt.net/index.php/Thread/1087-DeLonghi-Reparatur-und-Wartung-Sammelthread-zur-ersten-Hilfe/ , translated via Google at http://translate.googleusercontent.com/translate_c?depth=1&hl=en&prev=search&rurl=translate.google.co.uk&sl=de&u=http://www.kaffee-welt.net/index.php/Thread/1087-DeLonghi-Reparatur-und-Wartung-Sammelthread-zur-ersten-Hilfe/%3Fs%3Df2e07e7fb1488382bea0fb66d6538b502ce00a2f&usg=ALkJrhgzhPuTdNVmCtVNN7ByjXdhfcVeng
(Thanks - I mean Danke - to the folks (Volks?) at Kaffee-welt.net.)


This thread is to give a first overview for self-help in repairing a DeLonghi-VA. The following information are currently available:
1. Information for descaling
2. How can you retrieve the references when DeLonghi VAs?
3. test modes to the first failure diagnosis
4. display and key test
5. Resets
1. Information for descaling:
A KVA must be descaled regularly. The DeLonghi-VA of the hardness of the tap water must be adjusted so that the machine asks regularly for timely descaling.

-What Is a hardness range?
Water is divided ° dH (= degree of German hardness) in different degrees of hardness with the unit. This classification describes, roughly speaking, the dissolved in water ions of alkaline earth metals. The individual degrees of hardness are often divided for ease in 4 different hardnesses:

Hardness 1 = hardness range 1 = less than 7 ° dH
Hardness 2 = hardness range 2 = 7 ° - 14 ° dH
Hardness 3 = hardness range 3 = 14 ° - 21 ° dH
Hardness 4 = hardness range 4 = over 21 ° dH

Since May 2007 a further simplified subdivision applies:

soft = less than 8.4 ° dH
medium = 8.4 14 ° dH
hard = more than 14 ° dH

DeLonghi working at his machine with the above 4 hardness ranges. The appropriate range of hardness must be set in the machine. One need not even use the machine enclosed gauge strip whose inaccurate application very quickly leads to errors. Easy does it, if you call the local water utility or on the website looking at the water analysis.

-In What my hardness DeLonghi-VA wants to be when decalcified?

The request descaling is issued at certain intervals, or after a certain amount of water. Specifically, this means:

Hardness 4 (very hard) - - -> for each 40 liters
Hardness 3 - - -> for each 70 l
Hardness 2 - - -> for each 130 l
Hardness 1 (very soft) - - -> for each 250 l
Note: Use only in terms of steam these values ​​in half, as the steam heating system seems to be more sensitive to lime.

- Can I decalcify with citric acid?

Yes, in principle, yes, but only with the devices called "ESAM", because the stainless steel waterways are not attacked in the heating block by the ZS. The situation is different in the "EAM" of devices, which can enforce the ZS aluminum Theroblock strong.
A further disadvantage of citric acid: The lime is only partly dissolved, not dissolved. This may have the consequence that Kalkbröckchen lines and valves could clog! If you want to descale sure who would rather elect a descaler amidosulphonic basis.


2. How can you retrieve the references when DeLonghi VAs?
It's always very interesting to see how many coffee has been related with its fully automatic. In DeLonghi this interest is very large, because the 3-year warranty is limited to 5000 cups. One could see the number of prepared cups, would have also an estimate of how long it still has warranty on the device. The covers can be retrieved at many DeLonghi devices only with a trick.

View references for devices without display
The following procedure does not seem to be working on all models without display, just try if it works. Even with the newer models with ECO button it does not work at all.
Pull out the plug
Press "ON / OFF" and "coffee" keys simultaneously and insert plug
Release all buttons
Press and hold button "ON / OFF"
The five alarm lights are now from right to left and enter the number of cup. (Between the change from one to the next lamp is a little break)
Draw the process to fail mains plug and plug it in again



Amount of water for units without Dispöay read Thanks to Hari.Seldon for the tip!

Pull out the plug
Press "ON / OFF" and "coffee" keys simultaneously and insert plug
Release all buttons
Press and hold steam button
The five alarm lights are now from right to left and enter the amount of water in liters. (Between the change from one to the next lamp is a little break)
Draw the process to fail mains plug and plug it in again




Decalcification for devices without displays Thanks to Hari.Seldon for the tip!

Pull out the plug
Press "ON / OFF" and "coffee" keys simultaneously and insert plug
Release all buttons
Press the "1 cup" and keep
The five alarm lights are now from right to left and enter the number of decalcification on. (Between the change from one to the next lamp is a little break)
Draw the process to fail mains plug and plug it in again





Number of cleanings read Thanks to Michael2 for the tip!

Pull out the plug
Press "ON / OFF" and "coffee" keys simultaneously and insert plug
Release all buttons
Press the "2 cups" and keep
The five alarm lights are now from right to left and enter the number of decalcification on. (Between the change from one to the next lamp is a little break)
Draw the process to fail mains plug and plug it in again





For devices without display and with the "ECO" button (from model year 2010) one proceeds as follows:
Pull out the plug
Press "ON / OFF" and "ECO" button simultaneously and insert plug
Release all buttons
Press and hold button "ON / OFF"
The five alarm lights are now from right to left and enter the number of cup. (Between the change from one to the next lamp is a little break)
Draw the process to fail mains plug and plug it in again





Example:
The lamp on the far right lights 3x, take the next left 2X, the next left 1x,
one to the left 4X: results in the following numbers: 4123 cups

Show covers for devices with display
When ESAM 4300 (not EAM) can read the cover when performing these steps:
Switch off the machine
Pull out the plug
ON / OFF and coffee powder, simultaneously press and hold down and plug in the mains plug again
Release the buttons
Press ON / OFF and hold
The 5 warning lights will flash with each break from right to left and enter the total number of withdrawals at. Here is an example: all right lamp flashes 2x, 4x the next, in turn, the next and the next 6x 1x. This gives the number 1642
To exit the display, pull the power plug and plug it in again




The following procedure applies to models EAM / ESAM 3400/4400/3500/3600/4400/4500:
Switch off the machine
Pull out the plug
MENU and CHANGE keys simultaneously holding down and plug in the mains plug again
Appears "TOT COFFEE" (number of total coffee remuneration) and "DEAD WATER" in the display (permeated liters of water)
Press NEXT
The display shows "DESCALING" (number of previously conducted decalcification) and "washing" (number of executed cleaning programs, only customer not private)
Press NEXT
Appears "TOT Cappuccino" (number of related cappuccino) in the display
To exit the menu, pull the power plug and plug it in again




In the machines of the 5xxx series (production date before the end of 2008 and at the Prima Donna (ESAM 6600) The procedure is as follows:
Switch off the machine
Pull out the plug
P and hot water simultaneously press and hold down and plug in the mains plug again
press for advancing SINKS
To exit the menu, pull the power plug and plug it in again



When Primadonna Avant (ESAM6700) and since the end of 2008 at the ESAM models 5xxx, you can first see the references directly into the machine menu without tricks and double bottom. This option is located in the settings under the menu item "Statistics" and is also mentioned in the manual.

Display covers at ECAM 22.110
In the ECAM 22,110 you can read the cover when performing these steps:
[List]


Mains plug, power switch on "off" position
"Press switch + steam simultaneously, let down, this power switch back to position" On / Off "
Release the buttons
[/ List]


Keep the following keys pressed, respectively:
Single cup coffee = number covers
Circle drops = number decalcification
Vapor cloud = liters of water

It captured these symbols individually to flash, where:
Delta = 1 Series
Water tank = 10
Marc container = 100
Eco = 1000

eg: triangle lights 3x, 4x Water tank lights, grounds container lights up 2x, 1x Eco lights provides the number: 1,243 Covers



3. test modes for fault diagnosis

3.1 Test mode machines without display
The following describes how to activate the test mode:
Pull out the plug
Simultaneously press buttons "1 cup" and "steam" and hold
Insert the mains plug, continue to hold key pressed
Once the "1 cup", "2 cups" and "steam" key lights up shortly (take some), release the keys
Now the test mode is active.

These tests can now be performed:

Poti (= knob on the front) test:
Press the on / off button and hold, then turn one of the knobs to the right and left. If the light at "1 cup", the minimum potentiometer value is reached, lights "2 cups" the mean value, "steam", the maximum value lights.

With the flush button, you can heat the thermal block. As long as the purge button is pressed, it heats up and the two cups-LEDs light up. When the target temperature is reached, go off both LEDs.

Supplements of member "wadriller" to Poti-test on a ESAM 4300:
If you turn the pot for the amount of water, the lamps "fill water" - "Empty Spent Coffee" - "General fault".

Brewing method test (Brühgruppenmotortest):
Button for 1-cup dispensing push - Start> BG
Button for 2-cup dispensing push - runterfahren> BG

Grinder function test:
By pressing the button the powder grinder is activated as long as the key is pressed.

Pump Test:
By pressing the "rinse" button runs the pump. Before the brew group must be moved to the upper position! When not plugged water reservoir Please only short test, so that the pump does not run dry for too long, as it takes damage otherwise!

The test mode you leave by simply pulling the power plug.

Thanks to coffee uncle, provided the original knowledge of the Brühgruppentest.

Declaration on the test mode when the machine with display:
In test mode, the display shows only the operation to perform: eg EV1 or EV2 on, vaporizers on, pump on, Grinder on, motor up and down, Heater on. You have to check if the process is actually running itself yet. Example: Display Vaporizer (steam heater) on. Now check that the steam heating is also hot.

3.2 Test mode ESAM 3400/4400/3500/3600/4500
Pull out the plug
Simultaneously press keys "small cup" and "large cup" and hold
Insert the mains plug, continue to hold key pressed
Once "Lode Test Mode" is displayed, the keys can be released.
Now the test mode is active.

Pressing the "small cup", the solenoid valve 1 (MV1) are tested.
Pressing the "large cup", the solenoid valve 2 (MV2) are tested.
With the other buttons, the further testing may be carried out: brewing process, heating unit heater, steam heater heating etc.
Pull out the plug in order to exit the test mode.

Thanks to Wobbuffet from which comes the knowledge of the test mode with the devices mentioned above.

3.3 Test mode ESAM 5500
Unplug power cord
Simultaneously held down the "1-cup dispensing" button and "water"
Be stuck plug
wait until the test mode appears, then you can release the keys.


The following functions can be tested using the buttons:
1 cup -> EV1
2 cups -> BG-motor down and up
Hot water -> pump
Cappuccino -> Steam (Vaporizer)
On / off button -> EV1 + EV2
P -> heater (Heater)
Rinse button -> grinder
Bean button (coffee strength) -> EV2

3.4 Test mode ESAM 5600
Pull out the plug
Is Insert the mains plug and main switch to "ON", wait until the Dispplay dark again
Open service door
"P" key, "1-cup dispensing" and "Flush" button simultaneously for more than 5sec. pressed
It appears on the display "Select Test"
Close service door


The following tests can be started:
Key Test: Press the "Caffeelatte"
Delivery status: Press the "Latte Macchiato"
Component Test: Press the "Cappuccino"

In component test following components can be tested:
Brewing method: using the "latte" (high) and "Milk" (down)
Thermo block: Press the "P"
Steam heating on: Press "Right circle" (to the right of "flushing")
Pump: Press "left circle" (the left of "flushing")
A grinder: Press the "Latte Macchiato"
Solenoid valves EV1 (rear valve): Press the "1 cup"
Solenoid valves EV2 (front valve): Press the "2 cups"
Off solenoid valves together: key "Cappuccino"

Many thanks to "noispe" for this information and his efforts. A PDF of him to test mode found here: kaffee-welt.net/index.php?page=Thread&postID=68967#post68967

3.5 Test mode ESAM 6600 (prima donna)
Pull out the plug
Keep key "2 small cups" and "2 large buttons" simultaneously
Insert the mains plug
It appears on the display "Load Test Mode"
Release the buttons


Brewing method: using the "1 large cup" and "2 large cups"
Thermo block: Press the "P"
Steam heating a: "Flush" button
Pump: Press the "water"
Grinder on: Press "Aroma selection / coffee"
Solenoid valves EV1 + EV2 on: Press "Cappuccino"
Single solenoid valves: "1 cup" -> EV1 and "2 small cups" -> EV2

Leave test mode: unplug and plug it back in

3.6 Test mode ESAM 6700 (Primadonna Avant)
Insert the mains plug and main switch to "I"
Open service door
Hold together as long as the keys "quantity selection" + "1 cup" and "long" until "Select Test" appears on the display
Close service door, then press "Cappuccino" button, it should "Lad Test Mode" appear in the display
The test mode is active

The following functions can be tested using the buttons:
Caffee Latte: no function
Cappuccino: EV1 + EV2
Latte Macchiato: grinder
Milk: brewing unit downwards (Motor down -> Limit Switch Down)
Beans amount (ESC): brewing unit upward (engine up -> Limit Switch Up)
Heating thermoblock: P (left arrow)
Rinse (right arrow): heating steam heating
Of choice: Pump
1 cup: EV1
2 cups (OK): EV2
Long: no function

Leave test mode: Power switch to "0"

An illustrated guide to the test mode, the ESAM 6700 has created Kaffecarn as PDF, you'll find the download in this post: [solved] Delonghi ESAM 6700 Prima Donna, general disturbance can not be eliminated, need some tips or reset function, who can help

3.6 Test mode ESAM 6900

A guide to the test modes in ESAM6900 found here: DeLonghi ESAM 6900 test modes

Thanks to manic8800 for creating the PDF !!

3.8 Test mode ECAM 23.450 / 23.420
Switch off the machine (rear) but leave power cord plugged
simple cup + steam simultaneously
Main switch to 1
The test mode is now active

The following functions can be tested using the buttons:
Reset button -> EV1 + EV2
P -> Heating
Rinse -> grinder
1 cup -> EV1
2 cups -> BG-motor down and up
Steam -> pump
Coffee strength -> EV2
Cappuccino -> Steam
In the 23.420 there is the Einschaltkombi Rinse + steam simultaneously because you get into a ELECTRIC TEST MODE.
There briefly MW is automatically activated and the BG goes a complete cycle.


4. display and key test for models with display
After the display test to get automatically
in the initial start-up, where you can set the language and
must then deflate. For German approx 5s press OK.


4.1 display and key test for models ESAM 3400/4400/3500/3600/4500

Pull out the plug
Simultaneously press keys "mean cup" and "large cup" and hold
Insert the mains plug, continue to hold key pressed
Once "Lode Test Mode" is displayed, the keys can be released.


Now the display test is active, pressed keys are also displayed.

Pull out the plug to exit.

Thanks to Wobbuffet from which comes the knowledge of the display and key test for the devices listed above.

4.2 Enable display and key test in 5500:


Pull out the plug
While holding key "2 cups" and "hot water"
Insert the mains plug
It appears on the display "Display Test Mode"
Release the buttons

Activate 4.3 Display and Keys Test in 6600:

Pull out the plug
Keep key "1 small cups" and "1 large buttons" simultaneously
Insert the mains plug
It appears on the display "Display Test Mode"
Release the buttons


Activate 4.4 Display test mode for the 23 420:

Switch off the machine (rear) but leave power cord plugged
2Tassen + steam simultaneously
behind the main switch to 1
in 23.420 you can then test the microswitch of steam knob, upon actuation is in the display "Knob is open"


5. Resets
There are various machine states / errors, where one only progresses with a reset. So if nothing else will work, maybe helping one of the following reset further:

5.1 Machine without display:

1.) KVA unplug (plug out)
2.) On / Off + Tasse1 + Tasse2 simultaneously.
3.) KVA connect to the electricity grid.
Flashing 4.) Once Tasse1 + Tasse2 + steam LEDs simultaneously, release.
- The machine now performs the reset.
5.) The machine completes this reset mode independently (ie the LEDs exits).

or

1. Disconnect the mains plug
2. Press and hold all three buttons (single reference + double reference + steam)
3. Insert the power plug
4. The brewing group is positioning itself
Release buttons 5. After about 5 sec. From the start of Brühgruppenfahrt

or:

Pull out the plug from the wall socket -
While holding flush button and "prefix-ground coffee" button and plug in the mains plug when pressed keys -
- Release keys only when the machine is no longer sounds.

5.2 machines display:

Pull out the plug, press power button and P / menu, NS back in, wait until the machine is no longer stirred (the BG moves yet, and stops in the Standartpostion) - Release buttons.


State of repair / maintenance FAQ: 03/18/2015

This thread will be updated continuously. Suggestions and additions takes the Coffee World team are welcome.

Greeting
Gregor

18 comments:

Anonymous said...

Gregor
You are a legend :-)
Jon

Anonymous said...

absolutely useful. thank you!!!

Unknown said...

dear all
thank you for this information.
do you know how to test grinding in ESAM4400? grinder is on according to test mentionned above but how to test if the grinder works?
many thanks
David

Unknown said...

good evening all, i have an esam 4000, its been put through a descale mode (flowing the instructions) and now i have three constant lights the one cup the two cup and the red warning triangle. Ive tryed every thing i can thibk of to try an reset it but nothing works. Ive it in to test mode and can get the pump to work, grinder to grind but cannot get the brew group to move up or down. Ive had the brew group apart and cleaned an lubed as well as the uper brew piston. But still cannot seem to get anything to happen. its as if the motors burnt out.
Any ideas what to try?

aaaargh said...

There's no "all" here - just "one". You're in *very slight* luck though, because I can tell you that I also thought the the motor was dead in my machine at one point: it didn't seem to try to move and resetting didn't do anything. I'd tried many times. Seem to recall winding the head up and down the shaft a bit by hand to see if it would start in a different position, but no dice as they say.
Anyway, I ended up leaving the machine a week or something while deciding if I was going to order a new motor, and when I gave it another try, it recovered! So I can at least offer you a little hope from the knowledge that, at least once, a machine has recovered from the state yours seems to be in!

Unknown said...

Can i ask what you done to reset i? as ive tryed a few diffrent ways but nothing seems to have worked?

aaaargh said...

Sorry - don't really recall. It would have been either just turn it on - because of course it normally tries to reset the position automatically if it's been turned off in the wrong spot - or else it would have been one of the reset sequences from the above text. (Like 1-cup + 2-cup button during application of power or something.)

FYI, the 3 lights you describe doesn't seem to be a documented error condition. (I was looking at https://www.delonghi.com/Global/InstructionManuals/EN/EN-ESAM%204000.B-instruction%20manual.pdf ) Could it be that the 1-cup + 2-cup lights are just normal indication that the machine is ready / warmed up, and the error is indicated by a steady hazard light? (Even then, I can't see that as a documented code...)

I can only suggest that you make sure the front side of the machine is free of coffee grounds and that the microswitches that are supposed to be activated by having the coffee-grounds container inside and the door shut are activating correctly. (I had to return my second machine because the tab that activates the door microswitch was already bent when I got it.)

Anonymous said...

dear all
I have ESAM 4400, I have cleaned the grinder to have a better coffee, unfortunaletly when I tried to turn it back on, I have a message "fill the coffee tank", when it is already full of coffee beans.
I thought the grinder was down, but I have tried it directly plugged on the 220V and it wrinds well.
any idea why this message? is the other board not sending the message anymore?

thanks
David

Unknown said...

I have virtually completely rebuilt my DeLonghi ESAM5500 with new parts. Not an economically good thing to do, but fun.

Is there any way to reset the statistics so they will reflect the essentially new condition of the machine?

aaaargh said...

If you've already tried a hard reset, I'm afraid I've no further ideas.

Unknown said...

I have not tried the reset and I hate to show my ignorance, but referencing the below instructions,I don't know what button 5 is of the three buttons nor do I know what "From the start of Brühgruppenfahrt" means.

I really appreciate your help!

. Disconnect the mains plug
2. Press and hold all three buttons (single reference + double reference + steam)
3. Insert the power plug
4. The brewing group is positioning itself
Release buttons 5. After about 5 sec. From the start of Brühgruppenfahrt

Unknown said...

hello everyone,
i have a primadonna s evo (ecam 510.55M) it doesn't work at all and it only displays
GENERAL ALARM ! ANY RESET FOR IT? I cleaned the machine with no help..
please advice what to do... it's out of warranty :(

EytanNY said...

Hello All, Hoping to get some help on a "Less Coffee" error message on Magnifica ESAM 4400. I cleaned and lubricated the infuser, but still get an error. The machine goes into grind mode, the infuser goes up, but then it waits and then gives the error message. When there is coffee in the grinder, it just stays dry and then goes into the bin...A hint for the problem maybe that the grinder keeps working even on empty. Before it used to give a "Fill beans" message if it ran on empty. Any ideas on what else to do?

Unknown said...

Hi all, I have a 3200. Yesterday it turned itself off, but now it won't turn on via on/off button.
If I unplug and plug it back in all lights come on briefly and infuser moves, but nothing else.
Tried pressing different combinations of buttons when plugging in, but just does the same.

Unknown said...

I have a ESAM 5400. What is the way to get diagnostic test mode for the 5400 and how to run the tests?
My 5400 grinder stays on a long time (40 seconds for a single shot) and I'm trying to determine if its an issue with the Hall sensor or something else.

Thanks in advance.

A_Safe_Drive said...

This site helped me a few months ago, so thank you.
I have since found the official reset document from the service company.
https://www.eserviceinfo.com/downloadsm/82317/DE%60LONGHI_Resetten%20delonghi%20printen.html
goto VIEW ONLINE, and the last page of the pdf is english.
It's on eServiceInfo, this link is an info page with view-online/download but you will also find the user manuals and some schematics if you use the search. No registration needed, woohoo...

bobbyg said...

Did you get a fix for this please? I have the same issue.

Anonymous said...

I am trying to get in to test mode on de'longhi magnifica ecam290.22.b any help appreciated